Patient Services Website - Prescription / Appointment Access
Issue now resolved. Apologies for any inconvenience this may have caused.
Important Online Repeat Prescription Update
For a number of months we have been informing patients that they will no longer be able to order prescriptions using the web form. The service has now been switched off. Please visit the Repeat Prescriptions Page on this website for further information.
Changes to the Online Account Registration Process
Please note that in the interest of patient confidentiality, we have updated the process in which we register patients for our online services. Please see the Online Appointments Tab within the Appointments page for more information.
If you are ill or injured and are not sure where to turn, you can download the ASAP mobile phone App (ASAP Glos NHS) from the App store or search the ASAP website. Alternatively, call NHS 111.
Urgent Care System
The practice ‘Urgent Care’ system - If a patient requires an urgent appointment, they can expect to be offered by reception an appointment time with the Nurse Practitioner or Doctor on duty at any of the following locations:
Rosebank Surgery, Severnvale Surgery, Gloucester Health Access Centre or Matson Lane Surgery
PLEASE NOTE THAT THIS IS AN EMERGENCY SERVICE, THEREFORE PATIENTS MAY NOT BE SEEN AT THE EXACT TIME GIVEN TO YOU BY RECEPTION. PLEASE BE REASSURED THAT PATIENTS WILL BE SEEN THAT DAY.
Do you have an email address that the surgery could use to contact you?
Please complete the contact slip available here and return to either surgery.