Changes to the Online Account Registration Process
Please note that in the interest of patient confidentiality, we have updated the process in which we register patients for our online services. Please see the Online Appointments Tab within the Appointments page for more information.
Website - New Look!
Please note that we have recently updated our website in order to improve your experience.
Text Message Service
Our SMS text message service is currently unavailable due to changes with the NHS contracted provider. We are currently waiting for our new provider to setup this service and we our sorry for the inconvenience caused.
NHS SBS Practice List Maintenance
Please respond to registration letters from NHS England, or you may be de-registered from this Practice!
NHS England is Removing Patients From Surgeries Who Do Not Respond To These Important Letters.
Click Here For More Information
If you are ill or injured and are not sure where to turn, you can download the ASAP mobile phone App (ASAP Glos NHS) from the App store or search the ASAP website. Alternatively, call NHS 111.
New Urgent Care System from Monday 13th April
The practice is trialling a new ‘Urgent Care’ system from Monday 13th April to replace the current triage system. If a patient requires an urgent appointment, they can expect to be offered by reception an appointment time with the Nurse Practitioner or Doctor on duty at any of the following locations:
Rosebank Surgery, Severnvale Surgery, Gloucester Health Access Centre or Matson Lane Surgery
PLEASE NOTE THAT THIS IS AN EMERGENCY SERVICE, THEREFORE PATIENTS MAY NOT BE SEEN AT THE EXACT TIME GIVEN TO YOU BY RECEPTION. PLEASE BE REASSURED THAT PATIENTS WILL BE SEEN THAT DAY.
Ebola in West Africa
If you have returned from Guinea, Liberia or Sierra Leone or cared for someone with Ebola in the past 21 days and you have a fever or feel unwell please do not visit the surgery, call 111.
For more information visit www.gov.uk/phe or www.nhs.uk/ebola
Do you have an email address that the surgery could use to contact you?
Please complete the contact slip available here and return to either surgery.
Would you like help stopping smoking?
Please call either surgery giving your name and phone number to attend our Stop Smoking Course.